Frequently Asked Questions

Starting therapy can come with a lot of questions. Whether you're wondering how telehealth works, what to expect from your first session, or how to get started, we’re here to provide clarity and support!

This FAQ page is designed to answer some of the most common questions we receive about our services, approach, and process. If you don’t see your question here, feel free to reach out! We’re always happy to help you feel informed and confident as you take the next step in your mental health journey.

  • At this time, Growth Era Counseling & Wellness is exclusively telehealth via HIPAA- compliant video conferencing. We offer telehealth services to residents across the state of Connecticut.

  • Typically, you will meet with your therapist on a weekly basis. However, there is flexibility in frequency of scheduling based on your needs!

    Also, keep in mind that this might ebb and flow throughout therapy. There may be times when you need additional support, and times when you can go longer in between sessions. Your therapist will always check-in with you to see what support you need, and together you will determine a schedule that works best.

  • The length of time you spend in therapy is entirely up to you. Some clients choose short-term therapy to focus on a specific issue or life transition, while others find value in ongoing support for deeper exploration and long-term growth.

    Your therapist will collaborate with you to define your goals and check in regularly to make sure you’re feeling supported and making meaningful progress.

    We’re here to support you for as long as it’s helpful, whether that’s a few months or a longer journey toward healing and self-discovery.

  • Yes! Growth Era Counseling & Wellness in- network with most insurance companies. Your therapist can also provide a superbill for out-of-network clients.

    Insurances Accepted: State of CT Medicaid, Aetna, Cigna/ Evernorth, United Healthcare, Connecticare, Anthem BCBS

    Individual Sessions- $175  (self-pay rate)

    Sliding Scale- Available on a limited basis for those in financial need.

    Please reach out with any questions, we are happy to work with you to keep therapy affordable.

  • Finding the right therapist is such an important part of the therapeutic process, and we want you to feel comfortable and confident in your choice. That’s why all therapists at Growth Era Counseling & Wellness offer a free 15-minute phone consultation before scheduling your first session.

    During this call, you’ll have the chance to briefly share what’s bringing you to therapy and ask any questions you may have. It’s also an opportunity to get a feel for the therapist’s style, approach, and personality to see if it feels like a good match.

    We believe that a strong therapeutic relationship is the foundation for meaningful growth, and we’re here to help you find the right fit from the very beginning.

  • We specialize in providing therapy services tailored to meet each client’s individual needs. While we do not prescribe medication as part of our services, we recognize that medication can be a valuable part of some clients’ overall mental health treatment.

    If medication management is determined to be beneficial for your care, we’re happy to collaborate with your existing medical provider or provide referrals to qualified psychiatrists or psychiatric APRNs. Our goal is to support you holistically by ensuring you have access to the resources and care you need.

  • Telehealth therapy allows you to meet with a licensed therapist through secure, HIPAA-compliant video sessions using your phone, tablet, or computer. Once you schedule your appointment, you'll receive a link to join your session online. At the scheduled time, simply click the link and connect from anywhere that's quiet and private.


    Telehealth offers the same quality of care as in-person therapy, with the added benefits of flexibility and convenience — no commuting, no waiting rooms, and more comfort from your own space.

  • At Growth Era Counseling & Wellness, individual therapy sessions typically last 45 to 55 minutes. This standard session length allows enough time to explore your concerns, check in on progress, and work toward your therapeutic goals in a focused and meaningful way.

  • We recognize that therapy isn’t one-size-fits-all. Each of our therapists brings a unique therapeutic style and areas of specialized training, but all share a commitment to providing evidence-based, client-centered care.

    Our therapists draw from a variety of clinically supported approaches, including Cognitive Behavioral Therapy (CBT), Trauma-Informed Care, Mindfulness-Based Interventions, Psychodynamic Therapy, and other proven modalities. Your therapist will work collaboratively with you to tailor treatment to your specific needs, goals, and preferences.

    We’re also committed to ongoing professional development. Our therapists regularly participate in continuing education and training to stay current with the latest research and best practices in the field of mental health. This ensures that you receive the most effective care available.

  • Getting started is simple! Just reach out through our contact form or give us a call to schedule an initial consultation. We’ll guide you through the intake process, answer any questions, and match you with a therapist who best fits your needs.


    Once scheduled, you’ll receive intake paperwork and a secure link for your first telehealth session. We’re here to make the process as easy and supportive as possible!

What to expect

Every season of growth begins with a single step.

This section is designed to give you a clear picture of what the process of getting started in therapy looks like, helping you feel comfortable and prepared as you begin your journey toward healing and self-discovery.

Here’s what you can expect as you begin your journey with us..

— Step 1:

Free 15 Minute Consultation

The first step in your journey with Growth Era Counseling & Wellness is a complimentary 15-minute consultation. This call is a safe and easy way to connect, explore what’s bringing you to therapy, and ensure that your therapists approach aligns with your goals. There’s no commitment — just an open conversation to help you feel informed and at ease before taking the next step!

— Step 2:

Scheduling and paperwork

After our consultation, you’ll be invited to our secure client portal, SimplePractice, to complete your intake paperwork. This includes consent forms and a few short questionnaires about your background and current concerns. Everything you share is private and confidential — it simply helps your therapist get to know you a bit better so they can make your first session as meaningful and productive as possible.

— Step 3:

The first session

In your first session, you and your therapist will take time to talk more about what led you to therapy. You can share your story, your goals, and anything else that feels important. There’s no rush and no pressure — this space is entirely for you. By the end of the session, you’ll have a strong foundation for the work you’ll do together.

— Step 4:

Ongoing therapy

As therapy continues, you’ll meet with your therapist on a regular basis to deepen your understanding of yourself and support your ongoing growth. Each session is a space for reflection, healing, and connection! Your therapist will collaborate with you throughout the process, checking in regularly to ensure your work together stays aligned with your goals and evolving needs.